1. Who We Are

Barry Ison Real Estate provides property investment guidance, property-related information, and support for individuals interested in property investment opportunities. This Privacy Policy applies to personal information collected through our website, enquiry forms, phone calls, emails, text messages, consultations, and related communications.

2. Personal Information We Collect

We may collect personal information including your name, email address, phone number, location or suburb, property investment interests, enquiry details, communication history, information submitted through website forms, appointment or consultation details, and any other information you choose to provide. We may also collect technical information when you use our website, including your IP address, browser type, device type, pages visited, time spent on the website, referral source, cookies, and tracking data.

3. How We Collect Personal Information

We may collect personal information when you visit our website, submit an enquiry form, request a consultation, contact us by phone, email, SMS, or online form, communicate with us about property investment opportunities, interact with our ads or online content, opt in to receive follow-up communication, or use our services. We may also collect information through third-party tools such as website analytics, CRM systems, advertising platforms, email systems, SMS platforms, and form submission tools.

4. Why We Collect Personal Information

Barry Ison Real Estate collects personal information to respond to enquiries, contact you about your property investment goals, provide property-related information, arrange consultations or follow-up calls, send requested information, manage client relationships, provide services, maintain business records, improve the website and user experience, measure marketing and advertising performance, comply with legal obligations, and protect our business, website, and users.

5. Phone, Email, and SMS Communications

By submitting your contact details, you consent to Barry Ison Real Estate contacting you by phone, email, or SMS in relation to your enquiry, property investment interests, requested services, or relevant follow-up information. Where you provide consent to receive text messages, you consent to receive non-marketing text messages from Barry Ison Real Estate regarding your enquiry about property investment opportunities. Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications by replying STOP, following any unsubscribe instructions provided, or contacting us directly.

You may opt out of email communications by using the unsubscribe link where available or contacting us directly.

6. Marketing Communications

Barry Ison Real Estate may send marketing communications where permitted by law, including updates, property-related information, educational content, or relevant opportunities. We will only send commercial electronic messages where we have consent or are otherwise permitted to do so by law. You can unsubscribe from marketing communications at any time.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use the website and to improve our services. These tools may collect information such as pages visited, links clicked, device information, browser information, approximate location, referral source, and advertising interactions. We may use tools such as Google Analytics, Meta Pixel, CRM tracking, or similar technologies. You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

8. Disclosure of Personal Information

Barry Ison Real Estate may disclose personal information to third parties where necessary to operate the business, provide services, respond to enquiries, or comply with legal obligations. This may include CRM providers, website hosting providers, email service providers, SMS providers, analytics providers, advertising platforms, payment processors if applicable, professional advisers, contractors or service providers, and legal or regulatory authorities where required by law.

We do not sell your personal information.

9. Third-Party Platforms

Our website and services may use third-party platforms including GoHighLevel, Google, Meta, email providers, SMS providers, website hosting providers, analytics tools, form submission tools, and CRM platforms.

These third-party providers may collect, store, or process personal information according to their own privacy policies and terms.

Barry Ison Real Estate is not responsible for the privacy practices of third-party websites or platforms.

10. Storage and Security

Barry Ison Real Estate takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no website, online platform, email system, CRM, or digital storage method can be guaranteed to be completely secure. You provide personal information at your own risk.

11. Accessing and Correcting Your Information

You may request access to the personal information we hold about you.

You may also request that we correct personal information that is inaccurate, outdated, incomplete, or misleading.

To request access or correction, contact us using the details below.

12. Retention of Personal Information

We may retain personal information for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and improve business operations.

When personal information is no longer required, we may delete, de-identify, or securely archive it where appropriate.

13. Overseas Disclosure

Some third-party platforms or service providers used by Barry Ison Real Estate may store or process information outside Australia.

By using this website or submitting your information, you acknowledge that your personal information may be processed or stored by third-party providers in other countries.

14. Children’s Privacy

This website and our services are not intended for children under 18 years of age.

We do not knowingly collect personal information from children.

15. Links to Other Websites

This website may contain links to third-party websites.

Barry Ison Real Estate is not responsible for the content, security, or privacy practices of external websites.

You should review the privacy policy of any third-party website before providing personal information.

16. Privacy Complaints

If you have a concern about how your personal information has been handled, contact us first using the details below.

We will review your complaint and respond within a reasonable time.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

17. Changes to This Privacy Policy

Barry Ison Real Estate may update this Privacy Policy from time to time. The updated version will be posted on this website with a revised effective date. Continued use of the website after updates are posted means you accept the updated Privacy Policy.

18. Contact

For questions, access requests, correction requests, unsubscribe requests, or privacy complaints, contact:

Barry Ison Real Estate
Email: [email protected]